Regarding Mobile Battery Charging

A Request for Your Cooperation Regarding Mobile Battery Charging for a Safe and Comfortable Stay


To ensure a safe and comfortable stay, we kindly request your cooperation with the following guidelines regarding mobile battery charging in your guest room:

  • Avoid Charging While Out: To prevent accidents such as fires, please ensure that all mobile batteries are unplugged from the outlet when you leave your guest room.
  • Be Mindful of Charging Locations: When charging, please refrain from placing your mobile battery in the following locations:
    • Near windows where direct sunlight hits.
    • On flammable materials such as beds, sheets, or curtains.
  • Monitor Charging Status: For your safety, please charge your mobile battery in a location where you can continuously monitor its status. This helps in detecting any potential issues early.

We have received reports of mobile batteries overheating and igniting due to improper use both in Japan and abroad. These guidelines are implemented to prioritize your safety, and we appreciate your understanding and cooperation.